Technical Support Specialist

2 weeks ago


Burbank, California, United States Evertz Microsystems Full time
Position Summary:

This role serves as the primary liaison for clients, merging technical proficiency with exceptional customer service to address product inquiries, installations, and system operations.

Core Responsibilities:
  • Deliver technical support to clients regarding operational challenges, software updates, and maintenance tasks.
  • Identify and resolve product application issues, conducting thorough investigations to determine root causes.
  • Provide timely and clear solutions tailored to the customer's level of technical knowledge.
  • Work collaboratively with various teams to resolve customer issues and relay feedback for product enhancements.
  • Create product documentation including user manuals and technical guides.
  • Execute product installations and provide training sessions for clients.
Required Qualifications:
  • Diploma in Electrical, Electronic, or Computer Electronics Technology is mandatory.
  • Familiarity with Server Hardware, Linux Operating Systems, and Network configurations is beneficial.
  • Strong enthusiasm for customer service and technology.
  • Excellent verbal and written communication abilities.
  • Capability to work autonomously as well as part of a team.
  • Strong analytical and problem-solving skills with flexibility.
  • Willingness to travel internationally.
  • Experience with broadcast or post-production equipment is an advantage.
Employee Benefits:
  • Attractive compensation package.
  • Comprehensive benefits plan.
  • 401k Plan with company contributions.
  • Opportunities for career growth.
  • Flexible working conditions.
About Evertz Microsystems:

Evertz Microsystems stands as a premier provider of broadcast technology, delivering comprehensive solutions for all facets of broadcast production. With a strong focus on both hardware and software innovations, Evertz caters to a wide-ranging clientele globally. The company fosters a vibrant work culture and encourages professional development.

If accommodations are needed during the interview process, please inform Human Resources.

We appreciate your interest in a career with Evertz.

  • Burbank, California, United States BarnstormVFX Full time

    Job OverviewSalary: USD $20+/hr, based on experienceCompany Overview:Barnstorm VFX is an Emmy and VES-nominated visual effects studio dedicated to delivering stunning, photo-realistic visual effects for various television and online streaming projects. Our commitment to excellence is reflected in the talent and dedication of our artists.Position Summary:We...

  • Field Service Engineer

    10 hours ago


    Burbank, California, United States Evertz Microsystems Limited Full time

    Job DescriptionAs a key member of our team, you will be the primary point of contact for our clients, providing technical expertise and support to ensure their satisfaction with our products and services. This role requires a unique blend of technical knowledge and customer service skills, as you will be responsible for troubleshooting and resolving complex...


  • Burbank, California, United States Tranquility Recovery Center, Inc. Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team at Tranquility Recovery Center, Inc. as an Administrative Support Specialist. This role will be responsible for providing administrative support to our team, ensuring the smooth operation of our office.Key ResponsibilitiesCredit-Building Projects: Assist with...


  • Burbank, California, United States Manpower Group Inc. Full time

    Our esteemed client in the entertainment sector is on the lookout for a Retail Systems Support Specialist to enhance their team. As a Retail Systems Support Specialist, you will leverage your comprehensive expertise in retail point-of-sale (POS) and inventory management systems. The perfect candidate will possess a solid background in the Retail & Warehouse...


  • Burbank, California, United States The Arri Group Full time

    Job DescriptionJob Title: Technical Sales RepresentativeCompany: The Arri GroupLocation: Burbank, CAJob Type: Full-timeIndustry: Motion Picture IndustryAbout Us: The Arri Group is a global leader in the motion picture industry, providing innovative camera and lighting systems to professionals worldwide.Job Summary:We are seeking a highly motivated Technical...


  • Burbank, California, United States CHARTREUSE PRIME RECRUITMENT SPECIALIST Full time

    **Job Summary**As a Heavy Equipment Technician at CHARTREUSE PRIME RECRUITMENT SPECIALIST, you will be responsible for diagnosing and repairing complex heavy equipment systems. Your expertise will be essential in ensuring the optimal performance and reliability of our machinery.**Key Responsibilities:**Diagnose and troubleshoot faults or malfunctions in...


  • Burbank, California, United States CHARTREUSE PRIME RECRUITMENT SPECIALIST Full time

    Job OverviewAs a Construction Equipment Technician, you will be responsible for diagnosing issues or malfunctions utilizing computerized and various testing tools to assess the necessary repairs.Key Responsibilities- Analyze and rectify equipment problems, replacing or repairing faulty parts, components, or systems with hand and power tools.- Conduct...


  • Burbank, California, United States Megeredchian Law A Professional Cor Full time

    Litigation Support Specialist RoleMegeredchian Law A Professional Corporation is on the lookout for a dedicated individual to join our team as a Litigation Support Specialist within our Litigation Division. This role presents an excellent opportunity for professional growth and comes with a comprehensive benefits package.Key Responsibilities:Managing...


  • Burbank, California, United States Burbank USD Full time

    Position Overview:As a Vocational Support Specialist, you will play a vital role in assisting individuals with special needs in their educational journey. Your responsibilities will include:Specialized Assistance: Provide tailored support to students with unique educational requirements.Collaborative Environment: Work closely with educators and other...


  • Burbank, California, United States Burbank USD Full time

    Position Overview:As a Vocational Support Specialist, you will play a crucial role in assisting individuals with special educational needs in their pursuit of vocational skills and career development.Key Responsibilities:Provide tailored support to students with special needs, ensuring they receive the necessary guidance in their vocational...


  • Burbank, California, United States Risha Engineering Group Inc Full time

    Join Our Team as an Administrative Support SpecialistRisha Engineering Group Inc is seeking a committed professional to enhance our office operations through effective administrative support. The successful candidate will play a crucial role in maintaining the smooth functioning of our office environment. Key responsibilities include:File Management:...


  • Burbank, California, United States Covelo Group Full time

    Position OverviewCovelo Group is on the lookout for a dedicated Student Behavior Support Specialist to become a vital part of our Educational Services team. This role is perfect for individuals seeking a fulfilling career that addresses the distinct needs of students within an educational environment.At Covelo Group, our skilled recruiters specialize in...


  • Burbank, California, United States ProCare Therapy Full time

    Job OverviewWe are seeking a dedicated Educational Support Specialist with a minimum of 1+ years of experience in a paraprofessional or special education role. If you have a passion for making a difference in the lives of children, this opportunity may be for you.Key ResponsibilitiesAssist students in both individual and group environments.Provide essential...


  • Burbank, California, United States Block LLP Full time

    Job OverviewBlock LLP, a distinguished legal practice, is in search of a skilled Litigation Support Specialist to enhance our dynamic team. In this pivotal role, you will assist our attorneys in providing exceptional legal services to our clientele. Your duties will encompass conducting thorough legal research, drafting essential legal documents, and aiding...


  • Burbank, California, United States Burbank USD Full time

    Position OverviewThe role of the Educational Support Specialist focuses on assisting English Language Learners (ELL) within the educational framework. This position is essential in fostering an inclusive learning environment that caters to diverse linguistic backgrounds.Key ResponsibilitiesProvide tailored support to students in their language acquisition...


  • Burbank, California, United States Block LLP Full time

    Job OverviewBlock LLP, a distinguished legal practice, is in search of a skilled Litigation Support Specialist to enhance our dynamic team. In this pivotal role, you will assist our attorneys in providing exceptional legal services to our clientele. Your duties will encompass performing legal research, drafting essential legal documents, and aiding in case...


  • Burbank, California, United States Ace Industrial Supply Full time

    Job OverviewAbout Ace Industrial Supply:We are a dynamic and rapidly expanding organization with a workforce of over 300 dedicated professionals. With a rich history spanning more than 35 years, our family-owned business is now led by the second generation, bringing fresh perspectives and innovative strategies to the forefront. We are on the lookout for...


  • Burbank, California, United States Inogen Full time

    Job Summary:The Support Specialist plays a crucial role in ensuring that Inogen's equipment meets the clinical needs of patients in their homes. This position supports the Referral Development Manager (RDM) by allowing them to focus on sales activities, while the Support Specialist handles delivery and setup of equipment, as well as other related tasks.Key...


  • Burbank, California, United States JobWebKenya Full time

    Job OverviewJobWebKenya is seeking a Governance Program Specialist to join our team. This role is pivotal in providing strategic direction and oversight for governance initiatives aimed at enhancing health sector regulatory frameworks and fostering inclusive decision-making processes.Role PurposeThe Governance Program Specialist will spearhead technical...


  • Burbank, California, United States myGwork - LGBTQ+ professionals & allies Full time

    Join a Dynamic TeamThis inclusive employer is a proud member of myGwork – the largest global platform for the LGBTQ+ business community.Your RoleAs a Senior Executive Support Specialist, you will provide exceptional administrative assistance to a Senior Vice President and a global team of nearly 500 professionals. This position offers a unique opportunity...