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Operations Manager
2 months ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Walmart. As an Operations Manager, you will be responsible for overseeing the onboarding process of strategic partners and sellers for our Local Marketplace program. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent communication and relationship-building abilities.
Key Responsibilities- Develop and implement effective onboarding strategies for strategic partners and sellers
- Collaborate with cross-functional teams to ensure seamless integration of new sellers into our platform
- Provide exceptional customer service and support to our sellers and partners
- Monitor and analyze key performance indicators to identify areas for improvement
- Develop and maintain relationships with key stakeholders, including sellers, partners, and internal teams
- 3-6 years of experience in operations, customer success, or a related field
- 2+ years of experience in client-facing roles, with a focus on new client onboarding and implementation
- Excellent communication and relationship-building skills
- Strong analytical and problem-solving skills
- Familiarity with CRM tools, such as Salesforce or Hubspot
As a valued member of our team, you will receive a competitive salary, performance-based bonus awards, and a range of benefits, including medical, vision, and dental coverage, 401(k), and paid time off. You will also have the opportunity to work with a dynamic and supportive team, and to contribute to the growth and success of our Local Marketplace program.