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Senior System Engineer

2 months ago

Elk Grove Village, Illinois, United States alterDomus Full time
About Us

We are Alter Domus, a leading provider of alternative investment solutions. Our team of experts is dedicated to delivering exceptional service and support to our clients. We are proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.

Job Description

The Senior System Engineer will play a key role in our IT team, responsible for the administration and engineering of our enterprise IT environment. Key responsibilities include:

Key Responsibilities
  • Windows Server Administration and engineering experience in an enterprise IT environment, including operational and break/fix activities.
  • VMware Virtual Server administration and engineering experience, including virtual machine provisioning, resource changes, performance troubleshooting, monitoring, and break/fix.
  • Assist in managing various server-related resources, including Active Directory, IIS, DFS Namespace, File Shares, Office 365, Azure, and SharePoint.
  • Work directly with Application support or Development teams to deploy, troubleshoot, and resolve issues.
  • Work directly with end-users to troubleshoot and resolve issues.
  • Set up workstations, domain accounts, and other hardware and software-related applications.
  • Deploy and troubleshoot various types of network elements, infrastructure services, and platforms.
  • Install and troubleshoot Microsoft and other system applications and solutions.
  • Manage clear communication of progress/status with project stakeholders.
  • Collaborate with team members to create and resolve support tickets.
  • Provide hands-on expertise on systems-related projects and collaborate with the internal Operations Team.
  • Work with a Global IT team supporting users worldwide.
  • Maintain consistent, quality documentation for the administration and operation of underlying infrastructure.
Technical Competencies
  • Strong technical knowledge of Microsoft technologies, including server and client OS, Active Directory, and DFS.
  • General knowledge of Citrix solutions and VMWare technology.
  • General knowledge in Linux.
  • Support and maintain the existing network and associated infrastructure.
  • Collaborate with team members in resolving support tickets.
  • Experience in managing Microsoft cloud solutions (Azure, Office 365, SharePoint).
  • Managed Services and Cloud experience.
  • Manage various server-related resources, including Active Directory, Office 365, and Azure.
Your Profile
  • 2+ years of related IT industry experience.
  • 2+ years' experience provisioning, operating, monitoring, and maintaining system hardware, software, and related infrastructure.
  • 2+ years' experience in Office 365, Azure, and SharePoint.
  • Excellent oral, written communication, and presentation skills.
  • Detail-oriented and organized with an ability to meet deadlines.
  • Willingness to work with teams in multiple time zones.
  • Strong work ethic, responsiveness, and passion for customer service and quality.
  • Excellent team player and good interpersonal skills.
  • Self-motivated, able to work within a project-based environment.
What We Offer

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include:

  • Support for professional accreditations such as ACCA and study leave.
  • Flexible arrangements, generous holidays, birthday leave, and graduation leave.
  • Continuous mentoring along your career progression.
  • Active sports, events, and social committees across our offices.
  • Support with mental, physical, emotional, and financial support 24/7 from our Employee Assistance Program.
  • The opportunity to invest in our growth and success through our Employee Share Plan.
  • Plus additional local benefits depending on your location.
Equity in Every Sense

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose.