Retail Sales Associate
4 weeks ago
The retail sales associate will be responsible for providing excellent customer service by processing monetary transactions at the cash register and supporting general store operations. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be able to lift up to 30 pounds at times.
Key Responsibilities:
- Greets customers as they enter the store and assists them with locating products.
- Operates the cash register accurately using the UPC scanner and product keywords.
- Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
- Processes returns and exchanges according to store policy.
- Assists customers in resolving complaints and escalates them to management when necessary.
- Assists with stocking and restocking products, front-and-face products on shelves, and assists with housekeeping.
Requirements:
- High school diploma or equivalent preferred.
- Successful completion of on-the-job training.
- Excellent customer service skills.
- Good verbal communication skills.
- Ability to operate available equipment, such as cash registers and scanners.
- Basic mathematical skills, as needed to make change and give refunds.
Physical Requirements:
- Prolonged periods standing and working on the cash register or related equipment.
- Ability to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds.
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