Customer Service Representative
4 weeks ago
Cable One is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer care team, you will be responsible for providing exceptional service to our residential customers, ensuring their needs are met and exceeded.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers regarding our products and services.
- Work collaboratively with internal teams to resolve complex customer issues.
- Meet or exceed performance metrics and quality standards.
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum one year of customer service experience; sales experience a plus.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A collaborative and dynamic work environment.
About Us
Cable One is a leading provider of cable television, internet, and phone services to residential and business customers. We are committed to delivering exceptional service and value to our customers, and we are seeking talented individuals who share our passion for customer satisfaction and excellence.
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