Mission Critical Communications Systems Specialist II

3 days ago

Merritt Island, Florida, United States Blue Origin Full time

About Blue Origin

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  • We envision millions of people living and working in space for the benefit of Earth.
  • Develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion.

About This Role

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$120,000 - $180,000 per year salary based on experience, with an estimated total compensation package including benefits and bonuses up to $220,000 per year.

Job Description

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This is a hands-on position focused on supporting critical communications equipment and ensuring our internal customers receive the prompt and effective communications systems support necessary for building the road to space.

Key Responsibilities:

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  • Configure, deploy and maintain communication mission voice communications system using both IP and analog audio equipment.
  • Configure, deploy and maintain public address system using both IP and analog audio equipment.
  • Configure, deploy and maintain land mobile radio system using both IP, digital and analog repeater equipment.
  • Configure, deploy and maintain operations and mission video system using both IP and baseband cameras, transport, distribution, control and recording.
  • Configure, deploy and maintain critical timing systems (NTP, PTP, GPS, IRIG, PPS).
  • Plan and maintain documentation for layer 1 cabling for both copper and fiber.
  • Provide operational support for all mission systems command/control in critical test and operations environment.
  • Adaptively build highly robust, fault-tolerant on-prem infrastructure to support unique customer requirements for data systems control and monitoring.
  • Provide support in a mission-critical environment, including troubleshooting and diagnosing end-user issues in highly visible, time-sensitive situations.
  • Troubleshoot network issues and mitigate, or provide detailed relevant data such as pcaps, quantitative data, and logs to network engineers for further triage.
  • Assist in configuration management efforts by generating detailed work instructions and other industry-standard workflows for software and systems-level configuration control.
  • Generate and update engineering drawings of system deployments and ICDs (Interface Control Documents).
  • Inventory management, including maintaining internal asset tracking tools, spares procurement, physical restocking, and deployment.
  • Adapt quickly to new work scope and provide secondary support to unique one-off systems such as weather monitoring, fiber optics distribution, RF distribution/control towers, PKI, and datacenter facilities management.
  • Support occasional overtime and overnight operations to support test and launch campaigns.
  • Travel as needed to support deployed ground systems infrastructure across the country.

Requirements and Qualifications

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  • Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
  • Experience managing Linux as well as Windows server and desktop environments.
  • Prior experience building monitoring solutions, such as SNMP monitoring tools.
  • Practical knowledge and experience with standard network protocols (ie DHCP, DNS, NPS, SQL, SMTP, NFS, etc).
  • Experience writing technical documentation and procedures.
  • Experience managing Active Directory environments, including writing custom account creation and management automation.
  • Hardware troubleshooting experience, ability to assemble and reconfigure workstation and server hardware.
  • Prior experience managing web servers, including basic proficiency with HTML, JavaScript, and SQL.
  • Ability to climb ladders and work on elevated structures.
  • Excellent verbal and written communication skills.
  • Ability to lift and install heavy server and communications equipment.
  • Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion.

Preferred Qualifications

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  • Experience with Quintron DICES VoIP.
  • Experience with Haivision IPTV, encoders and decoders.
  • Expereince with Microsemi timing systems.
  • Experience with Motorola MOTO TRBO.
  • Experience with QSC Audio System.
  • Bachelors Degree or higher in Computer Science or Electrical Engineering.

Benefits and Culture

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  • Medical, dental, vision, basic and supplemental life insurance.
  • Paid parental leave, short and long-term disability.
  • 401(k) with a company match of up to 5%.
  • Education Support Program.
  • Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
  • Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

Equal Employment Opportunity and Affirmative Action Employer

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Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated workforce.

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