Store Manager Trainee
2 weeks ago
Insomnia Cookies is seeking a highly motivated and experienced individual to join our team as a Store Manager in Training. As a key member of our store operations team, you will be responsible for leading and developing a team of sales and delivery staff, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:- Lead and develop a team of sales and delivery staff, providing coaching and training to ensure excellent customer service and sales performance.
- Manage store operations, including inventory control, scheduling, and ordering.
- Conduct in-person interviews for potential new hires and provide recommendations to the Store Ops Manager.
- Support the Store Ops Manager with POS system management and data analysis.
- Upsell and promote Insomnia Cookies' products to customers, ensuring a positive brand experience.
- At least 1 year of experience in a supervisory role within a restaurant or retail store.
- Prior experience conducting in-person interviews of hourly support staff.
- Prior Point of Sale (POS) systems experience.
- Ability to utilize MS Office, Word, and our Applicant Tracking System.
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
- Must be 18 years of age or older and have legal eligibility for employment in the United States.
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"
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