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Operations Support Specialist

4 weeks ago

Edgewood, Maryland, United States Freedom Federal Credit Union Full time
Operations Support Representative

Freedom Federal Credit Union is seeking a highly skilled Operations Support Representative to join our team. As a key member of our operations team, you will provide critical support to our branches, lending, contact center, member solutions, electronic services, and members for a variety of functions.

Key Responsibilities:
  • Assist staff with adjustment questions and transactions
  • Ensure quality control of transactions, maintenance documents, new loans, and new accounts
  • Complete research and adjustments
  • Process and maintain all share certificate and IRA requests
  • Ensure Freedom's lien is properly recorded on all collateral loans
  • Scan files from the branches and other departments
  • Process dormant accounts
  • Work with insurance companies to ensure proper claims are paid out
Requirements:
  • High school diploma or GED
  • Minimum of 6 months experience in banking or financial services
  • Certified IRA specialist, preferred

Freedom Federal Credit Union offers a competitive compensation package, excellent benefits, and opportunities for career advancement. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional member service, we encourage you to apply.