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Patient Care Coordinator

2 months ago

Mount Hermon, California, United States Optum Full time
Optum Job Opportunity

At Optum, we strive to deliver exceptional care to millions of people worldwide. As a Patient Care Coordinator, you will play a vital role in connecting patients with the care, resources, and support they need to thrive.

Key Responsibilities:

  • Provide exceptional patient service, ensuring a seamless experience from intake to close-out.
  • Manage patient scheduling, verifying visit types and primary care providers.
  • Oversee reporting functions, including compliance-specific reports and corporate statistics.
  • Collaborate with back-office staff to ensure smooth patient flow.
  • Resolve service issues and complaints, escalating to management or clinical personnel when necessary.

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) savings plan and employee stock purchase plan.
  • Education reimbursement and employee discounts.
  • A supportive work environment with opportunities for growth and development.

Requirements:

  • High school diploma or equivalent.
  • 2+ years of experience in a healthcare setting.
  • 1+ year of experience with Microsoft Office.
  • Ability to travel 25% of the time to nearby offices.

Preferred Qualifications:

  • 1+ year of EMR experience.
  • 1+ year of experience mentoring and training others.
  • Knowledge of medical terminology and anatomy.

California Residents:

The hourly range for California residents is $16.54 to $32.55 per hour. Pay is based on several factors, including local labor markets, education, work experience, certifications, and more.

UnitedHealth Group complies with all minimum wage laws as applicable.

We are an equal employment opportunity/affirmative action employer and welcome applications from diverse candidates.