Guest Services Representative

3 days ago


Somerset, New Jersey, United States Valor Hospitality Full time
Job Summary

We are seeking a highly skilled Guest Services Agent to join our team at Somerset Hills Hotel, a Tapestry Collection by Hilton. As a Guest Services Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities

• Handle guest registration, room assignments, and provide quotes for room rates
• Verify registration cards against computer to ensure accuracy of name, type of payment, rate, and market segment
• Pre-register, block reservations, and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies
• Manage guest check-ins/check-outs in accordance with hotel credit/cash handling policies
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift
• Resolve guest complaints and assist guests with all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.

Requirements

• High school diploma or equivalent experience
• Three to twelve months of employment in a related position guest relation position with this company or other organizations
• Excellent computer and cash handling skills, ability to stand for extended periods of time, and present a sociable, outgoing, lively and guest service-oriented demeanor

Benefits

We offer a competitive salary, daily pay, team member hotel discount program, uniforms provided for most positions, benefits including health, dental, vision, life insurance, and other supplemental options, paid PTO beginning after ninety (90) days of employment, 401k with employer match, team member awards and recognition programs throughout the year, food and beverage discounts, and tuition reimbursement.

  • Somerset, New Jersey, United States Sonesta International Hotels Full time

    Job SummaryThe Guest Service Agent is a key member of our hotel team, responsible for delivering exceptional guest experiences and ensuring seamless operations. As the first point of contact for our guests, you will be the face of Sonesta International Hotels, representing our brand and values.Key ResponsibilitiesProvide personalized service to guests,...


  • Somerset, New Jersey, United States Valor Hospitality Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Somerset Hills Hotel, a Tapestry Collection by Hilton. As a Guest Services Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your primary responsibility will be to perform all desk-related functions, including checking...


  • Somerset, New Jersey, United States Sonesta International Hotels Full time

    Job SummaryThe Guest Service Agent is a key member of the hotel team, responsible for delivering exceptional guest experiences and ensuring seamless operations. This role requires a high level of customer service skills, attention to detail, and ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide personalized service to...


  • Somerset, New Jersey, United States Crunch Fitness Full time

    About Crunch FitnessCrunch Fitness is a dynamic and rapidly growing fitness club chain that is dedicated to providing a unique and engaging experience for its members. We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Services Representative.Job SummaryThe Fitness Services Representative will be responsible for...


  • Somerset, New Jersey, United States Arbor Lodging Full time

    Job SummaryArbor Lodging is a leading hotel investment and management company seeking a Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless stay.Key ResponsibilitiesRegister guests and provide room...


  • Somerset, New Jersey, United States Lupin Full time

    Contract Customer Service RepresentativeLupin is seeking a highly skilled Contract Customer Service Representative to join our team. As a key member of our Customer Service division, you will be responsible for providing exceptional customer service to both our Brand and Generics divisions.Key Responsibilities:Provide timely and effective customer service to...


  • Somerset, New Jersey, United States Synerfac Full time

    Inside Sales and Customer Service SpecialistJoin a dynamic team at Synerfac Technical Staffing as an Inside Sales and Customer Service Specialist. As a key member of our sales team, you will play a vital role in identifying and developing new sales opportunities, working closely with our sales representatives to understand customer needs, and providing...


  • Somerset, New Jersey, United States Lupin Pharmaceuticals Full time

    Job SummaryLupin Pharmaceuticals is seeking a highly skilled Contract Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...


  • Somerset, New Jersey, United States MRC Global Full time

    Job SummaryMRC Global is seeking a highly motivated and customer-focused Sales and Service Representative to join our team. As a key member of our branch operations, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring the safe and effective operation of our branch.Key ResponsibilitiesRespond to customer...


  • Somerset, New Jersey, United States PSG Global Solutions Careers Full time

    About PSG Global Solutions CareersWe're a leading provider of outsourcing, staffing, consulting, and workforce solutions. With 60 years of experience and 5,000 offices in 39 countries, we're dedicated to matching smart people with great jobs.The OpportunityWe're seeking a Customer Service Representative to join our team in the Healthcare Systems and Services...

  • Sales Associate

    1 week ago


    Somerset, New Jersey, United States Weis Markets Full time

    Weis Markets is seeking a Sales Associate - Customer Service Representative to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that all products are properly stocked and displayed.Key Responsibilities:Provide excellent customer service,...


  • Somerset, New Jersey, United States Lupin Pharmaceuticals Full time

    Job SummaryLupin Pharmaceuticals is seeking a highly skilled Customer Service Representative to join our team on a contract basis. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide timely and...


  • Somerset, New Jersey, United States Valor Hospitality Full time

    Somerset Hills Hotel is a Tapestry Collection by Hilton, located in the historic Warren, NJ. As a Hotel Service Professional, you will be part of a team that provides exceptional service to guests. Your responsibilities will include reviewing Banquet Event Orders (BEO's) at the beginning of each shift to ensure the room is set as contracted. You will also be...


  • Somerset, New Jersey, United States Lupin Pharmaceuticals Full time

    Job SummaryLupin Pharmaceuticals is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesOrder Management: Oversee the order management process and develop key...


  • Somerset, New Jersey, United States Arbor Lodging Management Full time

    Job SummaryArbor Lodging Management is seeking a skilled Front Desk Agent/Night Auditor to join our team. As the first point of contact for guests, you will be responsible for providing exceptional customer service, handling room key distribution, and resolving any issues that may arise.Key ResponsibilitiesRegister guests in a friendly and efficient...


  • Somerset, New Jersey, United States Jiffy Lube Full time

    Job Title: Automotive Lube TechnicianJoin Jiffy Lube as an Automotive Lube Technician and be part of a dynamic team that delivers exceptional customer service and quality workmanship.About the Role:We are seeking a skilled and motivated individual to work in our fast-paced environment, responsible for servicing our guests' vehicles and ensuring quality...

  • Sales Representative

    4 weeks ago


    Somerset, New Jersey, United States Paragon Staffing, LLC Full time

    Job DescriptionParagon Staffing, LLC is seeking a highly motivated and results-driven Sales Representative to join our dynamic team. As a Sales Representative, you will be responsible for expanding our client base and driving revenue growth in the warehouse and light industrial staffing sector.Key Responsibilities:Prospect and generate leads through cold...


  • Somerset, New Jersey, United States Stop & Shop Full time

    At Stop & Shop, we strive to create a culture where diversity and inclusion thrive.We work together to break down barriers and put our customers first, showing that we care for them, their communities, and each other.Our promise to our customers is to help them make the small wins possible every day.As a PT Clerk, you will be part of a team that:Provides...


  • Somerset, New Jersey, United States Wawa Full time

    Wawa Job OverviewAs a Customer Service Associate at Wawa, you will be responsible for providing an exceptional shopping experience for all customers. Your key responsibilities will include greeting and assisting customers, responding to their requests and complaints in a timely and courteous manner, operating the cash register, scanning items, bagging...


  • Somerset, New Jersey, United States PrideStaff Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Support Assistant to join our team at PrideStaff. As a key member of our operations team, you will be responsible for ensuring seamless order management, coordinating with warehouse shipments, and providing exceptional customer service.Key Responsibilities:Manage orders from receipt to...