Sales and Customer Service Representative

4 days ago


Glendale, Arizona, United States Massage Envy Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive experience for all clients
  • Promote the value of our services by educating clients on new and expanded offerings, selling our wellness programs, and encouraging homecare retail purchases
  • Support clinic operations by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
Requirements
  • High school diploma or equivalent and previous retail or sales experience
  • Critical thinking skills, excellent math and computer skills, and the ability to multitask
  • Excellent people skills and ability to establish positive relationships with clients
  • Supporters of total body care with a general knowledge of massage and skin care services
What We Offer
  • Competitive commission plans, tips, and bonuses
  • Medical, dental, and vision plans
  • Matching 401(k) plan
  • Employee discounts on products and services
  • Employee referral bonus program
  • Employee assistance program
  • A flexible schedule for a better work-life balance
  • A commitment to safety and providing a therapeutic, healing environment
  • A dedication to self-care with an education program
Why Join Our Team?
  • Trained leadership that is invested in your success
  • Award programs and recognition
  • A caring community that values individuality and knowledge sharing


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