Customer Service Representative at Thunderbird Chevron

2 weeks ago


Glendale, Arizona, United States Thunderbird Chevron Full time

Position Overview

We are seeking a dedicated and enthusiastic individual to fill the role of Customer Service Representative at Thunderbird Chevron. This position is essential in providing our customers with a friendly and efficient service experience.

Key Responsibilities

  • Deliver outstanding customer service with a positive attitude.
  • Identify and understand customer needs to ensure satisfaction.
  • Build and maintain strong relationships with customers.
  • Resolve customer inquiries and issues promptly, offering suitable solutions.
  • Assist in escalating customer concerns when necessary.
  • Engage customers proactively to enhance their experience.
  • Stay informed about products and services to effectively assist customers and identify sales opportunities.
  • Efficiently operate Point of Sale (POS) systems to process transactions.
  • Accurately handle cash and complete sales transactions.
  • Maintain cleanliness and organization of the store and work area.
  • Receive and stock merchandise, ensuring proper rotation.
  • Follow company policies and procedures diligently.
  • Adapt to various working conditions, including outdoor environments.
  • Perform physical tasks, including lifting items up to 40 pounds.
  • Work a flexible schedule, including mornings, evenings, weekends, and holidays.

Qualifications

  • Demonstrated experience in customer service.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficient in reading and understanding instructions.
  • Familiarity with POS systems is preferred.

Company Overview

Thunderbird Chevron is a family-owned and operated business committed to providing exceptional products and services in a clean and safe environment.



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