Crisis Management Consultant
2 weeks ago
Control Risks is seeking a highly skilled professional to join our team as a Senior Consultant/Associate Director, Crisis and Resilience Consulting. This is a fee-earning position dedicated to a Tier 1 client, where you will serve as a recognized subject matter expert, responsible for supporting, marketing, selling, and delivering crisis management, business continuity, and operational risk and resilience consulting services.
Key Responsibilities- Work with team members on crisis and resilience consulting engagements of diverse scope and complexity, consistent with industry best practice and drawing on personal experiences.
- Assess, design, implement, and improve end-to-end programs and capabilities across crisis management, business continuity, and operational risk and resilience.
- Develop, design, and deliver scenario-based exercises for client training and testing.
- Independently identify prospects and lead business development activities, including conducting client meetings, scoping, and writing proposals.
- Conduct risk assessments related to broader resilience program initiatives.
- Design, develop, and manage resilience governance documents.
- Lead and support on strategic resilience projects for clients, including the development of maturity models.
- Lead third-party risk assessment planning and development.
- Design and manage crisis management and business continuity plans at all levels of the client's organization.
- Develop and implement workplace violence prevention initiatives for clients.
- Coordinate client-facing crisis management activation and response.
- Design and manage robust metrics and reporting related to the performance of a client's global program.
- End-to-end project management of client engagements, including being the primary contact to the client and managing a team of entry-level consultants and analysts.
- Opportunity to author thought leadership/white papers on topics relevant to our clients' operating environments and risk profiles.
- Collaborate across Control Risks to help solve complicated client problems.
- 5-10 years of work experience.
- Excellent client relationship skills with a track record of sales and engagement delivery success in a high-performing management consulting environment.
- Significant experience in enterprise resilience, including crisis management, business continuity, operational risk, and strategy design and development.
- Experience delivering high-quality engagements in multiple client industries.
- The ability to work independently and collaboratively as a team.
- Exceptional written and interpersonal communications skills.
- Ownership and accountability to drive success both within the team and across Control Risks.
- The ability to multi-task and balance competing requirements, including client-facing, business development-related, and internal matters.
- Creative and analytical problem-solving skills.
- Confident and solution-oriented with a positive attitude.
- A high level of integrity, loyalty, and discretion.
- Willingness to learn and develop new skills.
- A large degree of flexibility with regards to work schedule and peaks in work intensity.
- Bachelor's degree.
- ABCP or higher certification from DRII or equivalent organization.
- Experience working for a large, global consulting firm or as an in-house manager in the areas of specialization noted above.
- Experience utilizing commonly used crisis management and business continuity tools and systems that are leveraged during incident response and as part of annual storage and maintenance activities.
- Experience in multiple client industries.
- Master's degree.
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
- Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
- Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401(k) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
- As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
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