Crisis Management Consultant

4 weeks ago

Houston, Texas, United States Control Risks Full time
Job Opportunity

Control Risks is seeking a highly skilled professional to join our team as a Senior Consultant/Associate Director, Crisis and Resilience Consulting. This is a fee-earning position dedicated to a Tier 1 client, where you will serve as a recognized subject matter expert, responsible for supporting, marketing, selling, and delivering crisis management, business continuity, and operational risk and resilience consulting services.

Key Responsibilities
  • Work with team members on crisis and resilience consulting engagements of diverse scope and complexity, consistent with industry best practice and drawing on personal experiences.
  • Assess, design, implement, and improve end-to-end programs and capabilities across crisis management, business continuity, and operational risk and resilience.
  • Develop, design, and deliver scenario-based exercises for client training and testing.
  • Independently identify prospects and lead business development activities, including conducting client meetings, scoping, and writing proposals.
  • Conduct risk assessments related to broader resilience program initiatives.
  • Design, develop, and manage resilience governance documents.
  • Lead and support on strategic resilience projects for clients, including the development of maturity models.
  • Lead third-party risk assessment planning and development.
  • Design and manage crisis management and business continuity plans at all levels of the client's organization.
  • Develop and implement workplace violence prevention initiatives for clients.
  • Coordinate client-facing crisis management activation and response.
  • Design and manage robust metrics and reporting related to the performance of a client's global program.
  • End-to-end project management of client engagements, including being the primary contact to the client and managing a team of entry-level consultants and analysts.
  • Opportunity to author thought leadership/white papers on topics relevant to our clients' operating environments and risk profiles.
  • Collaborate across Control Risks to help solve complicated client problems.
Requirements
  • 5-10 years of work experience.
  • Excellent client relationship skills with a track record of sales and engagement delivery success in a high-performing management consulting environment.
  • Significant experience in enterprise resilience, including crisis management, business continuity, operational risk, and strategy design and development.
  • Experience delivering high-quality engagements in multiple client industries.
  • The ability to work independently and collaboratively as a team.
  • Exceptional written and interpersonal communications skills.
  • Ownership and accountability to drive success both within the team and across Control Risks.
  • The ability to multi-task and balance competing requirements, including client-facing, business development-related, and internal matters.
  • Creative and analytical problem-solving skills.
  • Confident and solution-oriented with a positive attitude.
  • A high level of integrity, loyalty, and discretion.
  • Willingness to learn and develop new skills.
  • A large degree of flexibility with regards to work schedule and peaks in work intensity.
  • Bachelor's degree.
Preferred Qualifications
  • ABCP or higher certification from DRII or equivalent organization.
  • Experience working for a large, global consulting firm or as an in-house manager in the areas of specialization noted above.
  • Experience utilizing commonly used crisis management and business continuity tools and systems that are leveraged during incident response and as part of annual storage and maintenance activities.
  • Experience in multiple client industries.
  • Master's degree.
Benefits
  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
  • Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401(k) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
  • As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

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