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Vial Production Assistant

1 month ago

Louisville, Kentucky, United States Family Allergy & Asthma Full time
Job Summary

Family Allergy & Asthma is seeking a highly skilled Vial Production Assistant to join our team. As a Vial Production Assistant, you will be responsible for preparing allergy vials with extracts, making vials for reorders and new starts, and assisting with shipping and supplies.

Key Responsibilities
  • Prepare allergy vials with extracts using proper guidelines
  • Make vials for reorders (in-house and mail outs)
  • Make vials for New Start patients
  • Check phone messages, web orders, and fridge temps
  • Assist in shipping vials by UPS or courier
  • Assist with supplies as needed
  • Check benefits and balances of patient accounts for reorders and new starts
  • Answer phone calls from patients, PCP offices, and coworkers regarding reactions, dilutions, building schedules, extracts, issues, and concerns
  • Maintain and follow HIPAA policies and procedures
Requirements
  • Effective communication skills to include:
  • Ability to fluently speak and read English
  • Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals
  • Ability to communicate effectively, verbally and written, with all levels of staff and patients
Education and Experience
  • High school diploma/ GED
  • Previous medical office experience preferred
  • Basic computer skills
  • Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
  • Must be at least 18 years of age
Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

  1. The noise level in the work environment is usually moderate; lighting is in the standard range.
  2. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.