Clinical Nurse Supervisor
2 weeks ago
Job Summary
As a Clinical Nurse Supervisor at Mass General Brigham Healthcare at Home, you will provide clinical oversight of patients and clinicians, supervise routine operational activities, and oversee general office/administrative staff on assigned shifts. You will evaluate patient admissions, assign staff, and provide clinical support to ensure high-quality patient care.
Key Responsibilities
- Coordinate staff assignments to match patient needs and staff skills, ensuring geographic efficiency and clinician productivity.
- Provide ongoing clinical support and counsel to staff to effectively handle complex patient cases.
- Participate in recruiting, hiring, and onboarding processes, including facilitating new hire orientations, trainings, and in-services.
- Communicate patient care needs to assigned clinicians and evaluate clinical performance of direct care staff.
- Review documentation for adherence to established guidelines and route it appropriately and timely.
- Orient clinical staff to job expectations within established guidelines.
- Conduct routine supervisory activities and communicate relevant information to the manager.
- Evaluate patient admissions and accept those that meet admission criteria and staff availability, following established policies and procedures.
- Communicate and/or resolve customer issues related to multi-disciplinary team members.
Requirements
Preferred: Bachelor's degree in Nursing
Required: Current Massachusetts license as Registered Nurse
Knowledge of high-tech nursing skills preferred
Supervisory experience preferred
Computer literate with various computer software required
Ability to effectively triage telephone situations
Strong written, verbal, and electronic communication skills
Excellent interpersonal skills with ability to interact with a varied population
Ability to see a situation, critically assess it, make a decision, and execute it
Travel required within PHH geographic area
Work Environment
Primarily works in patients' homes, with potential exposure to blood, blood products, body fluids, and chemical hazards. Attends meetings in various external organizations, healthcare facilities, hotels, and other venues.
Equal Opportunity Employer
Mass General Brigham Healthcare at Home is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a work environment that reflects the diversity of our patients and communities. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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