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Head of Human Resources Operations

2 months ago

Goshen, New York, United States WRS Health Full time
Job Overview

Company Background:
WRS Health, recognized as the leading EHR provider by PC Mag, offers comprehensive cloud-based EMR and practice management solutions. Our mission is to empower healthcare professionals through continuous innovation in our services, including EHR, practice management, marketing, patient coordination, and billing.

Position Summary:
We are in search of a seasoned and strategic Director of People Operations to spearhead our People Operations division. This critical role is essential in developing and executing our people strategy to cultivate a high-performing, inclusive, and engaged workforce. The Director will manage all HR functions, encompassing talent acquisition, employee relations, performance management, benefits administration, and organizational development.

Key Responsibilities:

  • Oversee the daily operations and growth of the recruiting team, ensuring compliance with all relevant laws and internal policies.
  • Evaluate and enhance the talent acquisition strategy to secure highly qualified candidates for all positions.
  • Establish a proactive talent pipeline for key roles to attract a diverse array of top talent.
  • Identify opportunities and implement solutions to optimize processes.
  • Guide and mentor the People Operations team, ensuring alignment with the organization’s objectives.
  • Act as the Executive Recruiter, managing the sourcing, screening, selection, and onboarding of executive-level candidates.
  • Supervise the performance management system, including goal setting, feedback, and evaluations.
  • Administer compensation and benefits programs, ensuring competitiveness and alignment with organizational goals.
  • Guarantee adherence to local, state, and federal employment regulations.
  • Formulate and execute policies and procedures that support company objectives and ensure legal compliance.
  • Develop and implement HR strategies and initiatives that align with the overall business strategy.

Qualifications:

  • Education: Bachelor’s Degree in Human Resources Administration or a related field is required; Master’s Degree is preferred.
  • Experience: At least 5 years of progressive HR leadership experience, with a minimum of 3 years in a management capacity overseeing talent acquisition and other HR functions.
  • Proficiency in applicant tracking systems (ATS), sourcing techniques, and familiarity with MS Office and Google Workspace.
  • In-depth knowledge of US Human Resources laws, practices, and procedures.
  • Exceptional communication skills and the ability to engage diplomatically with all levels of staff and leadership.
  • Strong organizational skills with the ability to manage multiple projects and meet varying deadlines.
  • Proven ability to work collaboratively and build strong relationships.
  • Experience in in-house recruitment is essential.
  • HR certification (e.g., SHRM-SCP, SPHR) is a plus.

Job Type: Full-time - In Office
Benefits:

  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off

This job description outlines the general requirements for the position and is not an exhaustive list of duties, responsibilities, or qualifications. Additional tasks may be assigned as necessary to ensure the effective operation of the department.

WRS Health is an equal opportunity employer.