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Front Desk Associate

1 month ago

Greensboro, United States Greensboro Embassy Suites Full time

### Job Title: Front Desk Associate

#### Job Summary:

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Greensboro Embassy Suites. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in process, and maintaining a positive and welcoming atmosphere for our guests.

#### Key Responsibilities:

* Provide exceptional customer service by being engaging, friendly, and attentive to guest needs
* Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
* Assist guests with sending and receiving faxes, packages, and mail
* Help to resolve problems through recovery when things aren't quite right
* Maintain a clean and organized front desk area, including handling cash and credit transactions
* Collaborate with other departments to ensure seamless communication and a positive guest experience

#### What We Offer:

* Competitive compensation package, including daily pay and travel discounts
* Opportunities for career growth and development through training and development programs
* A dynamic and inclusive work environment that values diversity and promotes a culture of respect and inclusivity
* A comprehensive benefits package, including medical insurance and 401k plans

#### Requirements:

* High school diploma or equivalent
* Excellent verbal and written communication skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Basic computer skills and ability to learn property management systems
* Ability to stand for long periods and work in a standing position

#### What We're Looking For:

* A team player with a positive attitude and a passion for delivering exceptional customer service
* Someone who is proactive, flexible, and able to work in a dynamic environment
* A candidate who is committed to maintaining a clean and organized workspace and adhering to company policies and procedures

#### How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].