Front Desk Supervisor

13 hours ago


Greensboro, United States Atrium Hospitality Full time
Hotel Front Desk Supervisor

At Atrium Hospitality, we're looking for a highly motivated individual to join our Front Desk team as the Front Desk Supervisor. This role plays a crucial part in our culture, focusing on Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Responsibilities:
  • Provide exceptional customer service by being engaging and taking sincere interest
  • Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests

Requirements:
  • Previous hotel front desk experience is a must, supervisory skills training or experience is preferred
  • Customer service is our top priority, consistently being awarded JD Powers Customer service awards
  • Excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality
  • The ability to pick up computer skills easily is necessary
  • The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift

What We Offer:
  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Grow Your Career:
  • Internship programs
  • Training and development
  • Over 80 hotels that offer incredible opportunities for career-driven associates

Atrium Hospitality is an equal opportunity employer.

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