Maitre D' Host
1 month ago
Squeeze Massage is a revolutionary company that's transforming the massage experience for our guests. We're passionate about providing exceptional service and creating a welcoming environment for everyone who walks through our doors.
Job DescriptionWe're seeking a highly skilled and energetic Maitre D' to join our team. As a Maitre D', you'll be responsible for ensuring an amazing experience for our guests, from check-in to checkout. You'll be the face of our company, providing exceptional service and ensuring that every guest feels valued and appreciated.
Responsibilities- Check in and greet guests with a warm and friendly welcome
- Provide over-the-top, exceptional guest service
- Ensure front of house and guest lounge is maintained to Squeeze standards
- Expert at all things app-related, assisting guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
- Resolve guest issues in the shop
- 1+ year in retail, preferably technology or front-desk, service-related experience
- Proven track record in delivering an exceptional guest experience
- Excellent problem-solving and troubleshooting skills
- Strong communication and multi-tasking skills
- Experience with Zendesk preferred
At Squeeze Massage, we offer a competitive hourly rate, health benefits, paid vacation, paid sick leave, and a free Mid Squeeze massage a month. We're a feel-good company that values our team members and provides opportunities for growth and development.
We're a 5-star employer on Glassdoor, and 96% of our team would recommend us as a great place to work. Our leadership is fantastic, and we're committed to fostering a nurturing and supportive environment for our team members.
Meet your General Manager - Jeff Patrick, MMT. With a steadfast belief in leading by example, Jeff brings a dynamic blend of energy, enthusiasm, and a commitment to fostering team success.
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