Frontline Sales Associate

3 days ago


Torrington, Connecticut, United States Sam's Club Full time
Job Overview
Sam's Club is seeking a highly skilled Frontline Sales Associate to join our team. As a Frontline Sales Associate, you will be the face of our company, interacting with members daily and providing exceptional customer service.

About the Role
This position requires a strong ability to multitask, working in a fast-paced environment with frequent interruptions. You will be responsible for operating front-end equipment, including cash registers, and assisting members with purchasing decisions. Your excellent communication skills and problem-solving abilities will enable you to effectively handle member inquiries and concerns. Additionally, you will maintain a clean, organized, and safe work environment, adhering to company policies and procedures.

Responsibilities
- Maintain safety of facility by conducting safety sweeps and following company steel standard guidelines
- Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchases
- Operate front-end equipment, including cash registers, and assist members with mobile retail applications
- Collaborate with colleagues to achieve sales goals and improve member satisfaction
- Maintain a clean, organized, and safe work environment

Requirements
- 1+ year of retail experience, preferably in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with frequent interruptions
- Basic math skills and accuracy with handling cash and operating a register

Benefits
Sam's Club offers competitive pay, as well as performance-based incentive awards. Our benefits package includes medical, vision, and dental coverage, as well as 401(k) and stock purchase options. We also offer paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Salary Range
$17.00 - $24.00 per hour, plus annual or quarterly performance incentives. Additional compensation includes premiums ranging from $0.35 per hour to $3.00 per hour based on schedule, facility, season, or specific work performed.

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