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Restaurant Operations Manager

1 month ago


Chattanooga, Tennessee, United States Cicis Pizza Full time
About CiCi's Pizza

CiCi's Pizza is a leading pizza chain with over 270 locations in 22 states, offering a unique dining experience. As a key member of our team, you will play a vital role in ensuring the success of our restaurants.

Job Summary

We are seeking an experienced and motivated Assistant Manager to join our team. The successful candidate will be responsible for directing the daily operations of their assigned restaurant, ensuring compliance with company standards in all areas of operation.

Key Responsibilities
  • Product Preparation and Delivery: Ensure that all menu items are prepared to the highest standards, meeting customer expectations.
  • Customer Relations: Foster a positive and welcoming environment, providing exceptional customer service to drive loyalty and retention.
  • Restaurant Maintenance and Repair: Oversee the maintenance and repair of the restaurant, ensuring a clean and safe environment for customers and staff.
  • Inventory Management: Manage inventory levels, minimizing waste and optimizing stock levels to meet customer demand.
  • Team Management: Lead and develop a high-performing team, recruiting and retaining top talent to drive business success.
  • Financial Accountability: Monitor and manage financial performance, ensuring profitability and meeting company targets.
  • Leadership and Development: Provide guidance and support to team members, promoting a positive and inclusive work environment.
  • Collaboration and Communication: Work closely with the General Manager and other stakeholders to achieve business objectives, sharing best practices and expertise to drive success.
Requirements
  • Proven experience in a restaurant management role, with a strong track record of success.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business growth.
  • Proficient in Microsoft Office and Excel, with the ability to analyze data and drive business insights.