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Pharmacy Technician Level I

2 months ago

Philadelphia, Pennsylvania, United States ICONMA Full time
Position Overview

Role Summary: The Pharmacy Technician I is responsible for managing incoming communications from members, healthcare providers, and other stakeholders, ensuring professional assistance is provided throughout the refill scheduling process.

Main Responsibilities:

  • Handle incoming calls effectively, offering support to all callers during the refill scheduling.
  • Perform Point of Sale (POS) activities and manage inventory efficiently.
  • Assist with daily shipments and logistics related to pharmacy operations.
  • Maintain comprehensive, timely, and accurate records of all scheduled refills.

This role is essential in ensuring smooth pharmacy operations and enhancing customer satisfaction through diligent service and attention to detail.