Pharmacy Technician I

4 weeks ago


Philadelphia, Pennsylvania, United States Della Infotech Full time
Job Summary

We are seeking a highly skilled Pharmacy Technician to join our team at Della Infotech. As a Pharmacy Technician, you will play a critical role in providing front-line customer support to our diverse portfolio of customers.

Key Responsibilities
  • Provide real-time support to pharmacies with point of service inquiries.
  • Educate prescribers on formulary and prior authorization processes.
  • Enter customer data and other relevant information into our documentation tool.
  • Assist members with pharmacy benefit inquires.
  • Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
  • Effectively communicate issues and resolutions to customers and appropriate internal staff.
Requirements
  • 3 to 5 years of recent PBM and/or pharmacy experience.
  • HS Diploma/GED or Bachelor's Degree or equivalent experience preferred.
  • Pharmacy Technician Certification (PTCB, NCCT, or ExCpt) preferred.
Skills
  • Pharmacy
  • Customer Support
  • Documentation
  • Pharmacy Technician Certification
  • PTCB
Working Conditions

This is a full-time position with 8 hours per day and 40 hours per week.

Language

English (Speak, Read, Write)


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