Pharmacy Technician Specialist
1 week ago
We are seeking a dedicated Pharmacy Technician I to join our team at RX2 Solutions. As a Pharmacy Technician, you will play a vital role in supporting our organization's mission and vision by providing exceptional customer service to our broad customer base.
Main Responsibilities- Inform Prescribers: Educate prescribers about our formulary and the process for obtaining prior authorization.
- Customer Communication: Communicate effectively with customers and internal team members regarding issues and their solutions.
- Documentation: Input customer information and other pertinent details into our documentation system.
- Pharmacy Benefit Queries: Resolve pharmacy benefit queries for members.
- Pharmacy Support: Offer immediate assistance to pharmacies regarding point of service questions.
- Operational Efficiency: Follow strictly the standard operating procedures to guarantee accuracy in contact handling and operational efficiency.
- Education: A minimum of a High School Diploma/GED is required.
- Experience: A background of 3 to 5 years in recent PBM and/or pharmacy-related roles is essential.
- Certification: Holding a Pharmacy Technician Certification (such as PTCB, NCCT, or ExCpt) is an advantage.
- Skills: Ability to handle real-time issues, proficient in managing telephone communications, and proficiency in English.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
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