Homeowner Liaison Manager

6 days ago


Malvern, Pennsylvania, United States RowCal Full time
Job Summary: We are seeking an experienced Homeowner Liaison Manager to join our team at RowCal. In this role, you will be responsible for managing homeowner requests, reviewing and processing work orders, and maintaining accurate records. You will also serve as a liaison between the association board and RowCal's supporting divisions or third-party ancillary service providers. \
\Key Responsibilities: \
  • \
  • Manage homeowner requests, work orders, and vendor communications.\
  • Review and process violations and ACC requests, as well as check on hold invoice status.\
  • Prepare for board meetings, including updating the management plan in CINC Systems and reviewing financial statements.\
  • Audit SharePoint and WebAxis for accuracy on a quarterly basis.\
  • Prepare annual operating and reserves budget, review and negotiate service contracts, and coordinate tax returns and financial reviews.\
  • Provide excellent customer service to board members, homeowners, and vendors via email, phone, or in-person meetings.\\\
\
\
\Requirements and Qualifications:\
• 3+ years of property management experience preferred\
• Strong communication and interpersonal skills\
• Ability to work independently and manage multiple priorities\
• Proficient in Microsoft Office\
• Valid driver's license and ability to drive around the local market\
• Competitive salary range: $70,000 - $90,000 per year

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