Operations Coordinator for Elderly Client Support
6 days ago
We are seeking a detail-oriented and organized Operations Assistant to support the General Manager in various operational tasks. The ideal candidate will have excellent phone etiquette, exceptional organizational skills, and the ability to quickly learn and master new software programs.
Main Responsibilities- Administrative Support: Assist the General Manager with scheduling, managing correspondence, and handling day-to-day administrative tasks.
- Phone Management: Serve as a point of contact for incoming calls, ensuring professional and courteous communication with clients, vendors, and internal team members.
- Elderly Client Interactions: Meet with elderly clients and their families in their homes to discuss Comfort Keepers' services, answer questions, and provide support.
- Software and Systems Support: Learn and utilize various software programs to track projects, manage schedules, and maintain records.
- Data Entry and Reporting: Accurately input and update data in company systems. Assist with generating and distributing reports as needed.
- Excellent Communication Skills: Ability to build rapport with elderly clients and their families, demonstrate empathy, patience, and clarity in face-to-face interactions.
- Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and maintain attention to detail.
- Adaptability: Willingness and ability to quickly learn new software programs, systems, and technologies.
- Auditing and Compliance Knowledge: Experience with tracking certifications, licenses, or other compliance-related documentation is preferred.
The role is 100% in-person in our Torrance office, unless you are assigned to meet with potential clients in their homes.
Compensation and Benefits$21.50 - $23.50 per hour, estimated 20-30 hours weekly, Monday to Friday, with occasional weekend work.
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