Restaurant Operations Manager

5 days ago

Morgantown, West Virginia, United States Outback Steakhouse Full time

About the Job:


We are seeking a highly skilled Restaurant Operations Manager to join our team at Outback Steakhouse. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.


Job Summary:


The Restaurant Operations Manager will lead the front-of-house (FOH) and back-of-house (BOH) functions in our restaurant, focusing on appearance, presentation, customer experience, and employee development. This role requires strong leadership skills, attention to detail, and the ability to drive results-driven initiatives.


Key Responsibilities:



  • Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand.
  • Actively participate in the career growth of hourly team members.
  • Implement effective security protocols to ensure the ongoing safety of both employees and guests.
  • Champion our development paths for all Outbackers so that they can reach their career goals.
  • Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
  • Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
  • Actively take part as a member of the management team.
  • Respond to guest comments and seek opportunities to build guest count while educating and empowering other Outbackers to act in a similar capacity.
  • Set excellent customer service and work examples.
  • Demonstrate knowledge of the entire menu and preparation.
  • Engage in community and market-related opportunities at the restaurant.

Requirements:



  • Minimum 3 years of salaried restaurant management experience.
  • Full Casual Dining or Casual Plus environment, preferred.
  • Hands-on experience in both FOH and BOH.
  • Availability to work a flexible schedule.
  • Minimum 21 years of age with legal authorization to work in the United States.
  • Willingness to relocate within the assigned region.
  • Computer skills, a plus.
  • Bilingual, a plus.

Compensation and Benefits:


We offer competitive compensation and benefits, including medical, dental, vision, and 401k plans. Compensation range varies by location, with potential for bonus based on eligibility and other business factors. For more information, please visit Bloomin Brands Benefits.


About Outback Steakhouse:


We value diversity and are proud to be an Equal Opportunity Employer. We believe that people want to be part of something they can be proud of, is fun, and values them. Our goal is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.


Estimated Salary Range:$60,000 - $80,000 per year

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