Restaurant Operations Manager
4 days ago
SONIC Drive-In is a leading quick-service restaurant chain that serves delicious food in a clean, safe, and efficient manner. As a Restaurant Operations Manager at SONIC Drive-In, you will be responsible for overseeing the daily operations of the drive-in to ensure excellent guest experience.
Job OverviewThe ideal candidate should have prior management experience in the restaurant or retail industry. They should have high standards for self and the team, a positive attitude, especially during rushes or stressful situations, and resilience in trying different approaches to solve problems.
Key Responsibilities- Assist the General Manager with hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest.
- Demonstrate a Fair, Firm, Fun leadership approach, and lead by example.
- Assist with managing a profit and loss statement to exceed expectations every week, month, and year.
- Sweepingly resolving employee concerns with a thoughtful approach.
- Celebrating team successes and coaching for better performance.
- Setting expectations and providing clear and continuous feedback.
- Creating an upbeat positive atmosphere during the shift that makes work fun.
- Helping employees understand the big picture and their role by sharing the 'why' behind tasks.
- Maintaining and enforcing SONIC safety and sanitation standards.
- Relentlessly complying with all federal, state, and local laws and regulations.
- Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion).
- High standards for self and the team.
- Positive attitude, especially during rushes or stressful situations.
- Resiliency – trying different approaches to solve a problem; working to get better every day.
- Eagerness to learn and grow professionally and personally.
- Ability to prioritize and complete tasks accordingly.
- Excellent leadership and communication skills.
- Associate's degree in Business or related field preferred (subject to franchise discretion).
- Willingness to work irregular hours, including nights, weekends, and holidays.
$55,000 - $65,000 per annum based on location and experience.
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