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Logistics Operations Supervisor

2 months ago


Franklin, Massachusetts, United States OWL Services Full time
Job Overview

Company Background

OWL Services stands as a leading provider in sales, installation, program management, and service for various sectors including retail, commercial, fleet, aviation, marine, and emergency power generation across the United States.

With a robust network of 33 offices and distribution centers, complemented by over 1,400 field service professionals, OWL ensures a comprehensive service platform. This includes construction, compliance testing, maintenance, modernization, and EV charging solutions, available 24/7 throughout the year.

Recognized for outstanding customer service, OWL Services has garnered numerous accolades, including the prestigious EVgo's Deployment Excellence Award in the inaugural class of the National EV Charging Recognition Program.

Position Summary

We are in search of a skilled and detail-oriented Warehouse Supervisor to oversee our warehouse operations. This role entails managing daily activities, leading a team of warehouse staff, and ensuring the efficient and precise handling of inventory. This position offers a long-term career opportunity within a growing organization.

Key Responsibilities

  • Supervise warehouse personnel and coordinate daily tasks.
  • Assess, manage, and report on warehouse productivity metrics.
  • Verify orders, bills, received items, inventory levels, and deliveries for accuracy.
  • Maintain accurate records, report relevant data, and prepare necessary documentation.
  • Ensure compliance with health and safety regulations and uphold maintenance standards.
  • Handle counter sales transactions.
  • Oversee and participate in cycle counts and annual inventory audits.
  • Manage part returns and warranty claims.
  • Deliver parts to technicians and customers as needed.
  • Monitor dispatch board for return trip appointments and urgent technician replenishments.

Qualifications and Skills

  • Demonstrated experience as a Warehouse Supervisor or in a comparable role.
  • In-depth knowledge of warehouse operations, inventory management, and logistics.
  • Strong leadership abilities and team management skills.
  • Proficient in basic computer and system functions.
  • Exceptional organizational skills with the capacity to manage multiple priorities in a fast-paced environment.
  • Excellent communication, analytical, and problem-solving capabilities.
  • Self-driven and motivated with a commitment to excellence.

Compensation and Benefits

  • 10 Paid Holidays
  • Flexible Time Off
  • 401(k) Company Match
  • Health, Dental, and Vision Insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Disability and Occupational Accident Insurance
  • Company-Paid Life Insurance Policy
  • Employee Assistance Program (EAP)
  • Comprehensive paid training program designed for long-term career success.

Requisition 2573