Customer Service Ambassador

3 weeks ago


Zanesville, Ohio, United States InnVite Hospitality Full time

About InnVite Hospitality

InnVite Hospitality is a leading hotel chain that provides exceptional customer service to our guests. We are committed to delivering a unique and memorable experience to each guest.

Job Summary:

We are seeking a highly skilled and motivated Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests while ensuring seamless check-in and check-out processes.

Key Responsibilities:

  • Deliver exceptional customer service to our guests
  • Manage front desk operations efficiently
  • Handle cash transactions and credit card payments
  • Operate switchboard and maintain telephone etiquette
  • Maintain a professional attitude towards guests, associates, and vendors

Requirements:

  • High school diploma or equivalent required
  • 1+ year of experience in hospitality industry preferred
  • Excellent communication and problem-solving skills
  • Ability to work independently with minimal supervision

Estimated Salary: $40,000 - $55,000 per year, depending on location and experience.



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