Customer Service Ambassador
3 weeks ago
About Us: At InnVite Hospitality, we pride ourselves on providing exceptional guest experiences. Our team is dedicated to delivering outstanding customer service and creating memorable stays for our guests.
Job Summary:
We are seeking a talented Front Desk Agent to join our team. This role is responsible for managing front desk operations, providing excellent customer service, and ensuring a seamless check-in process for our guests.
Key Responsibilities:
- Manage front desk operations, including check-in, check-out, and room assignments
- Process transactions and handle cash, credit card payments, and other forms of payment
- Assist with administrative tasks, such as responding to guest inquiries and resolving issues
- Maintain a clean and organized front desk area, including the lobby and surrounding areas
Requirements:
- Excellent communication skills in English (Spanish a plus)
- Basic math skills and ability to operate a 10-key calculator
- Computer skills and typing abilities
- Ability to work independently with minimal supervision
- Physical stamina to stand for long periods, bend, twist, and lift light objects
Estimated Salary Range: $45,000 - $60,000 per year
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