Customer Service Representative

1 week ago


Zanesville, Ohio, United States PNC Financial Services Group Full time

PNC Financial Services Group is committed to fostering an inclusive and accessible workplace where all employees feel valued, respected, and empowered to contribute their best work. We are seeking a skilled Customer Service Representative to join our team and deliver exceptional customer experiences that exceed expectations.

Estimated Salary: $45,000 - $65,000 per year.

This is an exciting opportunity for a motivated and results-driven individual who is passionate about providing outstanding customer service and support. As a Customer Service Representative, you will be responsible for resolving client inquiries, complaints, and issues in a timely and professional manner.

About PNC:

PNC is a leading financial services company with a proud history and a strong commitment to innovation, community involvement, and employee development. Our goal is to provide customers with easy access to a full range of financial products and services that meet their unique needs and goals.

Responsibilities:

  • Respond to client inquiries, resolve issues, and address concerns in a timely and professional manner.
  • Process various banking transactions, including deposits, withdrawals, and account openings.
  • Collaborate with colleagues to provide seamless support and ensure smooth customer interactions.

Required Skills and Qualifications:

  • High school diploma or equivalent required; degree preferred.
  • Minimum 1-2 years of experience in customer-facing roles, preferably in the financial services industry.
  • Excellent communication, problem-solving, and interpersonal skills.

Benefits:

  • Competitive salary and benefits package, including medical, dental, and vision coverage.
  • 401(k) plan with company match, pension plan, and stock purchase options.
  • Opportunities for career growth and professional development.


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