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Assistant Store Manager

2 months ago

Paramus, New Jersey, United States Amazon Full time

About the Role:

We are seeking an experienced and results-driven Assistant Store Manager to join our Amazon Fresh Stores team. As a key member of our leadership team, you will be responsible for directing day-to-day store operations and leading a team of engaged grocery associates to deliver a unique shopping experience for our customers.

Key Responsibilities:

  • Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.
  • Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.
  • Delegate effectively to drive results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.
  • Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
  • Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.
  • Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.
  • You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift.
  • Must be able to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • Candidates must be at least 18 years of age.

About the Team:

Amazon Fresh Stores is a unique extension of Amazon that focuses on in-person shopping experiences throughout our grocery stores. We are passionate about creating a shopping experience that provides our customers with a wide selection, low prices, and convenience.

Basic Qualifications:

  • 2+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years of Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university.

Preferred Qualifications:

  • 2+ years of customer-facing grocery industry experience.
  • 2+ years of Amazon Fresh Stores (Blue Badge/FTE) experience.
  • Strong verbal communication and interpersonal skills.
  • Experience working independently in an ambiguous environment with minimal supervision.
  • Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
  • Demonstrated success in problem solving and delivering results.
  • Demonstrated ability to attract, hire, and develop high-performing teams.
  • Passion for Amazon and committed to delighting customers.