Customer Service Representative

4 days ago


Bradford, New Hampshire, United States Bar Harbor Bank & Trust Full time

Customer Service Representative Opportunity

About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Bar Harbor Bank & Trust. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.

Key Responsibilities

  • Assist customers in identifying their financial needs and provide recommendations for additional products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain an understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.
  • Build trusting relationships with individuals in the communities we serve.
  • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
  • Provide exceptional customer service, resolve issues, and follow through with customers for all inquiries.

Requirements

  • High school diploma or equivalent required.
  • Experience in customer service and a working knowledge of Windows are essential for this position.

What We Offer

  • Competitive pay and referral incentives.
  • An employee stock purchase plan.
  • Medical, dental, vision, and life insurance plans.
  • Paid holidays and 401(k) plan.
  • Paid time off and a wellness program.
  • Continuing education benefits and more.

Bar Harbor Bank & Trust is an Equal Opportunity Employer



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