Retail Store Customer Service Representative

2 weeks ago


Bend, Oregon, United States Sherwin-Williams Full time
About the Role

This is a critical position that plays a key role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements.

Key Responsibilities
  • Provide Exceptional Customer Service
  • Assist Customers in Person and Over the Phone
  • Build Strong Relationships with Wholesale and Retail Customers
  • Process Sales Transactions Accurately
  • Achieve Sales Goals
  • Maintain a Clean and Organized Store Environment
  • Load and Unload Delivery Trucks
  • Assist with Deliveries
  • Stay Up-to-Date on Products and Services
Requirements
  • Must be at Least 18 Years Old
  • Must be Legally Authorized to Work in the Country of Employment
  • Must be Able to Lift Up to 50 Pounds Frequently and Up to 70 Pounds Occasionally
  • Must be Willing to Work All Scheduled Hours, Including Evenings and Weekends
Preferred Qualifications
  • Valid, Unrestricted Driver's License
  • High School Diploma or Equivalent
  • Previous Experience in a Delivery, Retail, or Customer Service Role
  • Previous Experience Selling Paint and Paint-Related Products
  • Ability to Read, Write, Comprehend, and Communicate in More Than One Language


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