Retail Store Customer Service Representative
2 weeks ago
This is a critical position that plays a key role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements.
Key Responsibilities- Provide Exceptional Customer Service
- Assist Customers in Person and Over the Phone
- Build Strong Relationships with Wholesale and Retail Customers
- Process Sales Transactions Accurately
- Achieve Sales Goals
- Maintain a Clean and Organized Store Environment
- Load and Unload Delivery Trucks
- Assist with Deliveries
- Stay Up-to-Date on Products and Services
- Must be at Least 18 Years Old
- Must be Legally Authorized to Work in the Country of Employment
- Must be Able to Lift Up to 50 Pounds Frequently and Up to 70 Pounds Occasionally
- Must be Willing to Work All Scheduled Hours, Including Evenings and Weekends
- Valid, Unrestricted Driver's License
- High School Diploma or Equivalent
- Previous Experience in a Delivery, Retail, or Customer Service Role
- Previous Experience Selling Paint and Paint-Related Products
- Ability to Read, Write, Comprehend, and Communicate in More Than One Language
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