Service Controls Specialist
4 weeks ago
The Service Technician role at Sunbelt Controls requires a highly skilled and experienced individual to ensure the completion of service calls, maintenance agreement visits, repairs, upgrades, and projects while maintaining a positive customer relationship and high level of quality and satisfaction.
The ideal candidate will have three or more years of experience working with HVAC and building automation systems, advanced computer literacy, and strong technical and troubleshooting skills. They will be able to operate independently to complete tasking within budgeted hours and be proactive with solutions and recommendations for the customer base.
The Service Technician will be responsible for completing service calls and preventative maintenance on existing control systems, performing upgrades, small scale retrofits, or replacement of existing control systems, and providing proactive recommendations for energy saving or preventative measures.
The successful candidate will have excellent oral, written, and interpersonal skills, be able to work well with others in the Branch and within the team, and have a history of completing projects on time and within labor budget.
They will also be able to execute work to ensure high satisfaction and the highest quality deliverable, and have the ability to operate independently and autonomously and yet possess the discretionary judgment to know when it's appropriate to consult with others in the organization.
The Service Technician will be required to maintain clear and open communication, both internally and externally, and be sensitive to expectations outside of current scope of work and involve appropriate personnel as necessary.
They will also be responsible for being timely with paperwork including communications, recommendations, as-builts drawings, payroll reporting, etc.
The ideal candidate will have a valid California driver's license and be able to work in a high-paced environment.
Key Responsibilities:
- Complete service calls and preventative maintenance on existing control systems
- Perform upgrades, small scale retrofits, or replacement of existing control systems
- Provide proactive recommendations for energy saving or preventative measures
- Maintain clear and open communication, both internally and externally
- Be sensitive to expectations outside of current scope of work and involve appropriate personnel as necessary
- Be timely with paperwork including communications, recommendations, as-builts drawings, payroll reporting, etc
Requirements:
- Three or more years working with HVAC and building automation systems
- Advanced computer literacy and experience are required
- Strong technical and troubleshooting skills and a solid understanding of HVAC components and sequences of operation
- Ability to work well with others in the Branch and within the team
- History of completing projects on time and within labor budget
- Excellent oral, written, and interpersonal skills
- Valid California driver's license
Working Conditions:
- While performing the duties of this job, the employee is regularly required to sit and stand, use hands to operate a computer keyboard and telephone, talk and hear
- Lift and/or move up to 50 lbs. occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10lbs. of force constantly to move objects
- Ability to work with hand and other tools in a safe manner
- Ability to climb up and down a ladder frequently
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