Family Service Coordinator-Minneapolis

4 weeks ago

Minneapolis, Minnesota, United States Project for Pride in Living Full time
About Our Team

At Project for Pride in Living, we're dedicated to providing transformative, affordable, and supportive housing to individuals and families in need. Our Resident Services team is committed to elevating the voices of the communities we serve, addressing systemic inequities, and promoting long-term stable housing.

Job Summary

The Family Services Coordinator plays a vital role in partnering with families in our Supportive Housing program. This role provides comprehensive case management services, facilitates on-site workshops, and makes referrals to community resources. We use a Person-Centered, Harm Reduction, and Housing First approach to partner with participants from diverse communities.

Key Responsibilities
  • Engage with participants to assess their strengths and barriers, and create customized participant-driven goal plans.
  • Support housing stability by providing services such as understanding the lease, communicating with property management, managing neighbor conflict, and addressing other behaviors that may jeopardize housing.
  • Support participant health and wellness through connections to physical, mental health, and recovery resources.
  • Assist participants in maintaining or increasing income through benefits assistance or involvement with volunteering, education, and employment activities.
  • Connect households to community resources and programs to assist with addressing basic needs and accomplishing goals.
  • Conduct home visits.
  • Provide crisis prevention and intervention.
  • Work with the team and participants to plan and facilitate community-building activities, resident meetings, and engagement with the larger community.
  • Coordinate and lead workshops on housing, financial literacy, employment & technology, parenting, DBT skills, etc.
  • Partner with the Youth Services Coordinator to support families with youth and parenting needs.
  • Keep accurate, up-to-date documentation, including but not limited to goal plans, case notes, incident reports, funder data, support funds, program budgets, receipts, etc.
  • Provide and/or facilitate translation and interpreting services.
  • Communicate and coordinate services with all team members and other needed internal and external stakeholders.
  • Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings.
Requirements
  • A course of study in a health or human services-related field leading to a Bachelor of Arts, Bachelor of Science, or Associate degree or 1-3 years of experience with the target population served.
  • Ability to use office equipment, MS Word, Outlook, and Excel, the Internet, and electronic timecard systems.
  • Self-starter with excellent verbal and written communication skills.
  • Ability to respond to the unique cultural, economic, and social needs and resources of residents.
  • Experience with case management or developing supportive housing service plans.
  • Ability to provide crisis intervention and support.
  • Strong group facilitation, mediation, interpersonal, organizational, and outreach skills.
  • Ability to efficiently coordinate, track, and complete multiple tasks and adjust to changing priorities.
  • Ability to work independently and as a team member.
  • Ability to maintain confidentiality and boundaries in all interactions with residents, staff, volunteers, and the public.
  • Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants.
Benefits

We offer a competitive salary range of $22.00-$24.00 Yr., DOQ, as well as a comprehensive benefits package, including health and dental insurance, employer-paid short and long-term disability insurance, employer-paid life insurance, paid parental leave, voluntary life insurance, health savings account (HSA) or flexible spending account (FSA), PTO and paid holidays, 403(b) retirement plan with employer match, summer half-day Fridays, and an impactful presence in an organization that makes a difference in many lives.

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