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Store Operations Manager

2 months ago

Eagle, Idaho, United States Wickes Full time

About Wickes

Wickes is a leading home improvement retailer that values its employees' ideas, listens to their opinions, and recognizes their contributions. We strive to create a culture where our colleagues feel empowered to succeed and passionate about delivering exceptional results.

The Role

As an Operations Manager, you will be the go-to person in the store, responsible for inspiring your colleagues to deliver outstanding customer experiences. You will work closely with the team to overcome challenges, ensure customer satisfaction, and maintain a safe working environment.

Key Responsibilities

  • Lead and motivate the team to achieve sales and customer service targets
  • Manage store operations, including inventory management, stock control, and visual merchandising
  • Develop and implement strategies to improve customer engagement and loyalty
  • Collaborate with other departments to ensure seamless store operations
  • Monitor and analyze sales data to inform business decisions

About You

We are looking for an experienced leader who can handle the fast-paced environment of a retail store. You will have a proven track record of running a team, managing multiple priorities, and driving results. You will be highly organized, passionate about delivering exceptional customer service, and committed to developing your skills and knowledge.

What We Offer

As a Wickes employee, you will have access to a competitive salary, monthly bonus, and a range of benefits, including a 20% discount on Wickes products. We also offer industry-leading apprenticeship programs and development opportunities to help you build your career with Wickes.