Front Desk Receptionist
4 days ago
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Ashton Memorial, Inc. As the first point of contact for patients and visitors, you will provide exceptional service while managing various administrative tasks.
Key Responsibilities- Manage patient check-in and check-out processes efficiently.
- Schedule and confirm appointments, ensuring accurate records are maintained.
- Answer phone calls promptly, addressing inquiries and directing calls as necessary.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Process patient information, including insurance verification and medical history documentation.
- Assist with medical terminology to facilitate communication between patients and healthcare providers.
- Handle administrative tasks such as filing, data entry, and maintaining health information management systems.
- Collaborate with medical staff to ensure seamless patient service delivery.
- Previous experience in a front desk or receptionist role, preferably in a medical setting.
- Bilingual skills are highly desirable to assist diverse patient populations.
- Familiarity with medical terminology and understanding of Medicare processes is a plus.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Proficient in using office equipment and software applications related to medical office management.
- Ability to maintain professionalism under pressure while providing outstanding patient service.
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 40 per week
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute: Island Park, ID Required
Work Location: In person
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