Museum Safety Officer

2 weeks ago

Washington, Washington, D.C., United States HILLWOOD MUSEUM Full time
Position Overview

Title: Museum Safety Officer

Employment Status: Full-Time

Work Schedule: Typically 40 hours per week, with potential weekend, evening, or overnight shifts required for special events.

Key Responsibilities:

  • Oversees access management utilizing security software systems.
  • Monitors and assesses situations to identify potential risks, reporting any suspicious behavior, injuries, or unsafe conditions.
  • Follows protocols for building opening and closing, including securing premises and managing alarm systems.
  • Employs surveillance technologies such as cameras and access control systems to ensure comprehensive monitoring.
  • Engages with visitors in designated areas, fostering a welcoming atmosphere while maintaining security.
  • Ensures a positive experience for all guests.
  • Manages crowd and vehicle flow during special events.
  • Surveys the campus and building interiors and exteriors from the control center.
  • Provides guidance and support to museum assistants.
  • Demonstrates understanding of operational policies, museum collections, and grounds.
  • Supervises emergency evacuation protocols.
  • Addresses inquiries and assists with crowd management and navigation.

Organizational Structure:

  • Reports directly to the Head of Security.
  • Collaborates with staff, volunteers, and visitors.

Required Knowledge:

  • Expertise in access control, intrusion detection, fire safety systems, and video surveillance.
  • Background in customer service.
  • Certifications in CPR, First Response, and AED.

Skills and Abilities:

  • Ability to maintain composure in high-pressure situations.
  • Exceptional observational skills.
  • Effective and friendly communicator.
  • Adaptability, patience, and a positive demeanor.
  • Commitment to engaging with a diverse range of individuals.
  • Prompt and effective in communication.
  • Demonstrates dedication to the organization's mission and values.
  • Proficient in using communication devices.

Work Environment:

The physical demands and environmental conditions described here are representative of those that must be met by an employee. The role may require standing, walking, sitting for extended periods, using hands, climbing, balancing, squatting, kneeling, and lifting objects. Visual acuity and physical mobility are essential. The employee may be exposed to outdoor weather conditions, and the noise level in the work environment is generally moderate.

Disclaimer:

This job description outlines the general nature and essential duties of the position. It may not encompass all responsibilities and qualifications. Management reserves the right to assign or reassign duties as necessary. This description is subject to change.

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