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Client Relations Coordinator

2 months ago

Sunrise Manor, Nevada, United States Beltone Full time

Become a vital member of our team at Beltone, where we foster a culture of teamwork and empowerment. We are seeking a Patient Service Coordinator to enhance the patient experience and assist in the operational functions of our practice.

Key Responsibilities:

  • Support the Hearing Care Professional with various office and administrative duties.
  • Optimize appointment scheduling by effectively utilizing our scheduling system.
  • Engage with current and prospective patients through multiple channels to arrange appointments.
  • Assist in local marketing and sales initiatives to strengthen community ties and generate referrals.
  • Professionally manage incoming calls and messages, ensuring timely follow-up with patients.
  • Maintain compliance with HIPAA and state regulations by accurately processing clinic documentation.
  • Verify patient eligibility, submit insurance claims, and oversee the claims management process.
  • Keep financial records up to date, reconcile cash balances, and manage Accounts Receivable and Payable.
  • Ensure the office environment is clean, inviting, and well-organized.

Qualifications:

  • High School diploma or equivalent is required.
  • A minimum of 2 years of office experience is preferred.
  • At least 2 years of experience in sales and customer service is preferred.
  • Proficiency in Microsoft Office applications.
  • Flexible availability for work hours and days.
  • Opportunities for both full-time and part-time positions.
  • A positive attitude and a collaborative spirit are essential.

At Beltone, we are dedicated to providing state-of-the-art hearing solutions while prioritizing exceptional patient care. Join us for a fulfilling professional journey with outstanding employee benefits. We are committed to excellence, integrity, and respect for our team members. Candidates with experience as a Medical Receptionist or in a healthcare environment are encouraged to consider this opportunity.

We are an Equal Opportunity Employer, committed to fostering an inclusive workplace where all employees are appreciated and respected.