Risk Operations Specialist
2 weeks ago
We are seeking a highly skilled Risk Operations Analyst to join our Risk Onboarding Team at AIT Global inc. in Draper, UT / Houston, TX.
Job Description:As a Risk Operations Analyst, you will be responsible for reviewing new and existing accounts for potential fraudulent activity while adhering to risk and compliance requirements. This role will include verifying the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes.
You will establish and maintain strong customer relationships, communicate clearly and effectively with customers while investigating suspicious activity, and possess excellent organizational and time management skills to prioritize and balance multiple tasks simultaneously.
The ideal candidate will have 1-3 years of fraud and risk investigation operations experience preferably in ecommerce, payments or financial services, strong data analysis and investigative skills, and a proven ability to learn and adapt to new processes and follow standard operating procedures.
Key responsibilities include:
- Conducting KYC due diligence and fraud reviews when assessing new customer accounts for risk exposure
- Contacting customers as needed regarding missing documentation or clarification about verification documents
- Successfully reviewing and analyzing newly onboarded customer accounts and relevant documentation in a high-paced environment within established SLAs
- Identifying, researching, and highlighting trends relating to risk management
We are looking for a detail-oriented and analytical individual who can thrive in a fast-paced environment and make confident decisions with minimal supervision.
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Risk Operations Specialist
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