Risk Operations Specialist
1 week ago
**Job Title:** Risk Operations Specialist
**Location:** Nationwide
**Job Description:**
As a Risk Operations Specialist on our Risk Management Team at AIT Global Inc, you will be responsible for reviewing new and existing accounts for potential fraudulent activity while adhering to risk and compliance requirements. This role will include verifying the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes while establishing and maintaining strong customer relationships.
**Key Responsibilities:**
- Conduct thorough due diligence and fraud reviews when assessing new customer accounts for risk exposure
- Contact customers as needed regarding missing documentation or clarification about verification documents
- Successfully review and analyze newly onboarded customer accounts and relevant documentation in a high-paced environment within established SLAs
- Detect and mitigate potential red flags and make informed decisions with minimal supervision
- Identify, research, and highlight trends relating to risk management
**Requirements:**
- 1-3 years of experience in fraud and risk investigation operations, preferably in e-commerce, payments, or financial services
- Strong data analysis and investigative skills
- Puts a high value on accuracy and completeness of work, including case notes, customer due diligence, and fraud investigations
- Excellent communication and organizational skills, with the ability to prioritize and balance multiple tasks simultaneously
- Proven ability to learn and adapt to new processes and follow standard operating procedures
**What We Offer:**
- A dynamic and fast-paced work environment
- Opportunities for professional growth and development
- A collaborative and supportive team
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