Business Operations Manager

7 days ago


Binghamton, New York, United States Gecko Hospitality Full time

We are seeking a dynamic and experienced Business Operations Manager to oversee the daily operations, sales, and profitability of four locations in Binghamton, NY. As a leader in the hospitality industry, Gecko Hospitality is dedicated to providing executive and management positions that offer exciting opportunities for growth and development.

Job Description:

  • Manage budgeted sales goals and work with the team to exceed business objectives.
  • Oversee new store openings and ensure a smooth transition into daily operations.
  • Provide training and establish goals for General Managers to ensure their success in managing their teams.
  • Implement and enforce company policies and procedures across all locations.
  • Conduct regular store visits to confirm stores are ready for daily business and provide feedback to staff.
  • Oversee training, staffing, and succession planning for all positions in the restaurants.
  • Ensure customer relation procedures are executed properly and customer complaints are handled appropriately.

Requirements:

  • At least 18 years of age with a strong educational background.
  • 3-5 years of multi-unit restaurant management experience in the QSR industry, preferably with Wendy's brand experience.
  • Strong supervisory, organizational, and communication skills to lead a high-performing team.
  • Occasional overnight travel required to support the team and attend meetings.
  • Familiarity with QSR operating systems and procedures as well as P&L analysis and action plans.
  • Ability to plan budgets effectively and manage financial resources.
  • Knowledge of federal, state, and local employment laws to ensure compliance.

Salary and Benefits:

The estimated salary range for this position is $80,000 - $90,000 per year, plus bonus. We also offer a comprehensive benefits package, including medical, dental, vision, and life insurance, paid vacation and holidays, 401(k) with company match, car allowance, and more.



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