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Automotive Service Manager

3 weeks ago

East Sparta, Ohio, United States Marshall Chevrolet Co Full time
Job Summary:
Marshall Chevrolet Co is seeking an experienced Automotive Service Advisor to join our team. As the face of our service department, you will be responsible for ensuring seamless customer experiences through exceptional communication and coordination skills.

About Us:
We are a pillar of the Winchester, Illinois community, offering top-notch automotive services for over two decades. Our team is dedicated to delivering unparalleled service experiences that leave a lasting positive impression on our customers.

Key Responsibilities:
* Client Communication: Interact with customers to understand their service needs and provide accurate information on maintenance and repairs.
* Service Coordination: Schedule appointments, update clients on service progress, and ensure timely completion of all service requests.
* Technical Assistance: Utilize your automotive knowledge to assist customers in diagnosing vehicle issues and recommending appropriate solutions.
* Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional service and addressing any concerns with empathy and professionalism.

Requirements:
* Automotive Knowledge: Experience in automotive service or repair is preferred.
* Customer Service Skills: Strong interpersonal skills and a customer-focused attitude.
* Organizational Skills: Ability to prioritize tasks and manage a busy service schedule.

Benefits:
* Annual Base Salary $60,000 - $80,000 + Commission
* Paid Time Off (PTO)
* Health Insurance
* Dental Insurance
* Vision Insurance
* Disability Insurance
* Hands-on Training
* Career Growth Opportunities
* Retirement Plan
* Evenings Off