Bakery Department Training Specialist

6 days ago

Columbus, Ohio, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and motivated Team Trainer to join our Bakery Department team at Whole Foods Market. As a Team Trainer, you will play a critical role in supporting the high engagement, productivity, and retention of new team members by organizing and delivering quality training on their home team.

Key Responsibilities
  • Support the high-quality, timely completion of new member connections for new team members, and support global, regional, and department-specific training, including operational learning pathways, compliance, occupational safety, food safety, product knowledge, and customer service.
  • Act as a role model, maintaining a positive image and providing customer-obsessed service.
  • Ensure new and ongoing store and team training programs are successfully delivered and completed.
  • Work within training deadlines and goals.
  • Coordinate with team leaders and the store trainer to schedule new member training during their first four shifts.
  • Coordinate with new members, team leadership, and the store trainer on the timely completion of new member connections, regularly communicating status toward completion.
  • Facilitate team-specific operational training for team members, including team operational learning pathways and team-specific program rollouts.
  • Attend team trainer meetings, as scheduled.
  • Act as a role model for constant food safety, sanitation procedures, and occupational safety.
  • Train all team members on customer service standards and look for opportunities to provide timely feedback.
  • Train all team members on new products, their differentiation, sales tactics, and department placement.
  • Consistently practice and model proper care, use, and maintenance of all team equipment and PPE.
  • Complete the team trainer operational learning pathway, team trainer certification, and other assigned training.
  • Familiarize themselves with the store training roles handbook and maintain engagement with all communication platforms.
  • Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.
Requirements
  • 6 months of Whole Foods Market experience (or equivalent retail training experience).
  • Ability to lift 50 pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Ability to work in wet and/or cold environments.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Preferred Qualifications
  • Comfortable speaking with small and large groups and inspiring others.
  • Capable of teaching others in a constructive and positive manner.
  • General computer skills and basic knowledge of software applications (MS Office Suite).
  • Working knowledge of Whole Foods Market's learning systems.
What We Offer

At Whole Foods Market, we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.

We encourage and recommend all candidates to apply via our site. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent.

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