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Client Support Specialist

2 months ago

Edinburg, Virginia, United States Frankston Packaging Full time
Customer Service Representative

Frankston Packaging is looking for dedicated Customer Service Representatives to enhance our sales operations. The primary duties involve managing customer orders and requests while overseeing the entire order lifecycle.

Key Responsibilities:
  • Develop comprehensive documentation and support resources for customer orders
  • Respond to customer inquiries and requests in a timely manner
  • Assist both internal and external clients as instructed by the Sales Representative
  • Maintain effective communication with customers across multiple channels
  • Provide regular updates regarding order status and project developments
  • Work closely with the purchasing department to ensure prompt acquisition of materials

Equal Opportunity Employer
Frankston Packaging is dedicated to offering equal employment opportunities to all qualified candidates, irrespective of race, religion, gender, age, disability, or veteran status.