Quick Service Department Lead

1 week ago


Loveland, Ohio, United States Loveland Buick GMC Full time
Job Overview:
The Loveland Buick GMC Quick Service Manager plays a crucial role in delivering exceptional customer experiences through efficient and effective service operations. Located in Loveland, Colorado, this full-time position offers a competitive salary range of $45,000 to $75,000 per year, paid semi-monthly.

In this role, you will:
- Train and supervise quick service technicians to ensure high-quality services
- Develop and implement strategies to optimize work processes and improve customer satisfaction
- Manage inventory and maintain a safe and organized workspace
- Collaborate with the service advisor to ensure timely completion of customer work orders
- Monitor customer feedback and address any concerns promptly
- Work closely with the service manager to identify areas for improvement and implement changes
- Stay current with industry developments and best practices

To be successful in this role, you will need:
- A high school diploma or equivalent
- At least 2 years of experience in a quick service or automotive technician role, preferably in a leadership capacity
- Strong leadership and communication skills
- Ability to multitask and prioritize in a dynamic environment
- Excellent customer service skills
- Proficient computer skills and experience with service management software
- Valid driver's license and clean driving record
- Ability to pass a background check and drug test

We are an equal opportunity employer and value diversity.

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