Automotive Operations Manager

22 hours ago


Loveland, Ohio, United States Loveland Buick GMC Full time
Job Summary:
The Quick Service Manager at Loveland Buick GMC will oversee daily operations of the quick service department, ensuring efficient and effective service delivery to customers while maintaining high customer satisfaction levels. This is a full-time role in the automotive industry located in Loveland, Colorado.

This position offers a competitive salary ranging from $45,000 to $75,000 per year paid semi-monthly. Benefits include health insurance, dental and vision coverage, and paid time off.

Key Responsibilities Include:
- Supervising and training quick service technicians for tasks such as oil changes and tire rotations
- Scheduling work for technicians based on their skill level and availability
- Managing inventory of supplies and parts in the quick service department
- Maintaining a clean and organized workspace for safety and efficiency
- Collaborating with the service advisor to complete customer work orders on time and accurately
- Monitoring customer satisfaction ratings and addressing concerns
- Working with the service manager to develop process improvements for the quick service department
- Adhering to safety procedures and company policies
- Staying up-to-date on industry trends and best practices

Requirements:
- High school diploma or equivalent required
- At least 2 years of experience in a quick service or automotive technician role, preferably in Jiffy Lube, Grease Monkey, or Firestone management
- Strong leadership and communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Excellent customer service skills
- Proficient computer skills and experience with service management software
- Valid driver's license and clean driving record
- Must pass a background check and drug test

EEOC Statement:
Loveland Buick GMC is an equal opportunity employer committed to creating an inclusive work environment.

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