Executive Director of Operations

2 weeks ago

Atlanta, Georgia, United States Aramark Full time
Job Summary

Aramark is seeking a highly skilled and experienced General Manager to lead our contracted services team. As a key member of our operations leadership team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.

Key Responsibilities
  • Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
  • Manage client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
  • Manage compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
  • Ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Requirements
  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability leading through other managers.
  • Experience in creating and managing a department budget, financial controls and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.
About Aramark

Aramark is a global leader in food, facilities, and uniform services. Our mission is to deliver exceptional experiences that enrich and nourish lives. We are committed to creating a diverse and inclusive workplace that values and respects all employees.

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